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Privacy Policy

This policy explains how we comply with European and UK legislations to protect your identity and privacy. It explains how we collect, use and disclose certain information.

 

Company Details

Ctrl Alt Esc ltd T/A Ctrl Alt Escape are a UK based escape room, we are located at 4 Cliff Terrace, Margate, Kent CT9 1RU. Company No. 10604287

Tel:         030303 00000

 Email:    This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 Data Provided To Ctrl Alt Esc by yourself when booking a room.

Data you provided to Ctrl Alt Esc, this is collected when you enter in to an agreement with Ctrl Alt Esc services and used solely for internal use, this data is not passed on to marketing agencies:

·         Your name

·         Your address

·         Your email address

·         Your telephone number/s

·         Your payment method

 

Data Collected Automatically By Ctrl Alt Esc

Date and time of booking

Number in group

 

Use Of Data

If when you booked, you ticked the box authorising for us to use keep your details then we will use this date for the following:

To let you know of any new rooms or changes to rooms that might be of interest to you.

A newsletter letting you know whats going on in the Ctrl Alt Escape world.

 

If when you booked, you did not tick the box authorising for us to use keep your details then we will use this date for the following:

Our accounts which must be legally sent to the government

Your telephone numbers and emails in case we need to contact you before your booking, ie cancellations etc.

Please note that unless requested your data will be deleted after the above has been completed.
 

Access Of Data

Your data is securely stored upon password protected servers hosted by:

Bookify
Stripe
and iZettle
O
nly accessible by authorised Ctrl Alt Esc staff.

We may also hold some paper form data that is locked in filing cabinets at the Ctrl Alt Escape office, which is securely monitored by a sophisticated CCTV system and intruder alarm. You can request access to data we hold about you, this can be done via email or telephone call from an authorised person.

 To request, modify or delete any data that we may hold on you please send requests to This email address is being protected from spambots. You need JavaScript enabled to view it.