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Our thrilling games are a great way to spend time with your family, your friends or your significant other!

F&Qs:


  • FAQs
What is an escape room?

An escape room is a real life adventure game, where the players must find clues and solve puzzles to "escape" the room before the 90 minutes is up.

 

How long does it take to play?

You will have a maximum of 90 minutes to escape the room. Can you beat the clock and make our leader board?

Please allow 15 minutes before the game. Allowing for 2 hours for parking etc, should be fine.

 

How many players can we have?

 

Each room requires a minimum of 2 players and a maximum of 8.

Please note that for Spacescape we STRONGLY recomened only using all 8 spaces if you have children in your party, as physical space will be limited.

 

For even larger groups we can run up to three rooms simultaneously - Please call us to make arrangements for this.

Is there an age restriction?

Escape rooms are perfect for adults, teens and children!

Players must be 10 years old or over.

Each group must be accompanied by an adult (over 18) – At least one adult needs to play the room along side children under 14 years old.

For children between the ages 14 and 17, the chaperone does not have to be inside the room, but is needed to supervise the group from our CCTV with our staff in reception. (This request needs to be mentioned at the time of booking – please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 030303 000 00)

 

Will we be sharing the rooms with other groups?

No. The rooms will be exclusive to your group for your 90 minute game.

Are we locked inside?

No, you are not locked in. You can leave the room at any point.

Please note: If you choose to leave the room for a toilet break etc, then you can just resume where you left off, however the game time will continue while you are not there!

Are there cameras in the rooms?

Cameras in the room will monitor you at all times, to make sure you are safe, and to follow the progress of your game. This will allow us to deliver you clues if you need them.

Do you use special effects?

Yes, but all effects can be turned off when requested before the game.

Frankenscape: Smoke and flashing lights.

Spacescape: Motion and small spaces.

When should I arrive?

Please arrive 15 minutes prior to your game. This is a live event, so the time of your booking is the time it must start. This time cannot be made up, so late comers may not be admitted.

How much does it cost to play?

This depends on the amount of people.

2 players - £60

3 players - £70

4 players - £80

5 players - £90

6 players - £100

7 players - £110

8 players - £120

 

Please note: If one of your team cannot make it on the day we cannot refund their space.

Please let us know as soon as possible if you need to add extra players.

 

Can we use mobile phones in the room?

No, all mobiles and photography equipment is to be left outside the rooms. This is so we can keep our rooms top secret for future players. If needed, your mobile can be left with the room controller, who will contact you if your phone rings.

Don’t worry, you will not need general knowledge for this game, google won't help you here! Lockers are provided for you to safely store your belongings.

 

What should I wear?

We suggest casual and comfortable. You may need to crawl or look under desks etc. Heels are not recommended.

Fancy dress is highly recommended.

Is it scary?

As our rooms are themed we have tried to make them as realistic as possible. Although we do not class the rooms as scary, we do use sound and light to give a realistic experience, this can cause jumps.

We do not use live actors, except in special cases like Halloween.

Can we book to play on the day?

This is very unlikely. Bookings are made in advance, and it is rare to have a spare slot when there is a member of staff there.

Do you have a gift shop?

Yes, we have a gift shop where you can purchase memorabilia and tokens of you escape experience.

All our gifts are hand made by us!

We can also offer personalised gifts!

Do you have disabled access.

We do not have disabled wheelchairs access*, however if you are mobile you may still be able to play:

Frankenscape requires capability to go down stairs and to go through a 4ft (0.65 meter) height restriction.

Spacescape, requires large step and access to 4ft(0.65 meter) height restriction, all other more physical parts of this room can be made by a more physical member of the team.

Quick - E - Mart and Detention are found on our top floor, and are accessed via two flights of stairs.

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 030303 000 00 for more details.

*(We are currently working on a new game which will be on the ground floor, and will be accessibe for wheelchair users! We also have a disabled friendly toilet on the ground floor.)

I'm pregnant, can I still play?

Congratulations! We are more than happy to welcome you to play, as long as you are comfortable to do so.

Frankenscape: There are loud noises, and jumps.

Spacescape: There are crawl spaces (but this can be done by other members of your group) and motion.

Do you offer food and drink?

We offer all players complimentary bottled water for their game.

We also offer full catered events, and alcoholic drinks after 6pm!

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your requirements and we will be in touch!

 

What if I am drunk or disorderly?

To play our escape rooms, a certain amount of physical and brain power is needed. Therefore any Intoxicated players will not be permitted to play. Anyone behaving badly will be asked to leave, and no refunds will be given.

What payment method do you support?

We accept all Major Credit and Debit Cards. For other payments, in the souvenir shop, payment can be made by credit card or cash.

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Ctrl Alt Esc
4 Cliff Terrace, Margate, Kent, CT9 1RU
P: (030303 00000)
E: info@ctrlaltesc.co.uk

© 2022 Ctrl Alt Esc - Escape Rooms Margate | Escape Room Kent. All Rights Reserved.

Ctrl Alt Esc - Escape Rooms Margate | Escape Room Kent
  • Home
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  • Contact Us
  • Gift Vouchers
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  • More Information
    • FAQs
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